New management systems, new skills for librarians: implementing a process-oriented management system at the Library of the University of Almeria (Spain)

Biblioteka i Edukacja, Numer 3 (2013) s. 1-9
Encarna Fuentes-Melero, Mila Cascajares-Rupérez, Belén Fornovi-Rodríguez, Mª Carmen Pérez-Agudo