Wyniki
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In search for customer loyalty model of tourist services
Izabela Michalska-Dudek
Service Management , 16 /2 (2015) s. 85-95 -
The implementation of loyalty forecast model in identifying key clients of an enterprise
Izabela Michalska-Dudek
Service Management 11 (2013) s. 35-51 -
Internet advertisement of travel agencies offers
Andrzej Rapacz, Izabela Michalska-Dudek
Service Management 5 (2010) s. 237-248 -
Integrated CRM class systems in practical functioning of travel offices in Poland
Izabela Rapacz, Izabela Michalska-Dudek
Service Management 4 (2009) s. 101-112