Wyniki
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Modern customer service as the component of the firm's competitive predominance
Barbara Kos
Service Management 4 (2009) s. 149-155 -
The chosen areas of transport system integration in Europe
Barbara Kos, Karolina Lubieniecka-Kocoń
Service Management 7 (2011) s. 29-39 -
Introduction of Internet into Polish Post services
Maciej Czaplewski
Service Management 8 (2012) s. 165-172 -
Economic universities in Poland without future
Maciej Cieślicki
Service Management 5 (2010) s. 11-16 -
E-business influence on insurance companies
Maciej Czaplewski
Service Management 4 (2009) s. 143-147 -
Performance analysis of an inbound call center with time varying arrivals
Maciej Rafał Burak
Service Management , 15 /1 (2015) s. 5-11 -
Word-of-mouth marketing in promoting a small service enterprise on the medical market
Maciej Dębski, Julia Falkowska
Service Management , 16 /2 (2015) s. 27-36